Terms of Service

A booking is considered confirmed only after we receive your signed charter agreement and the specified deposit. Until both are in place, any quoted rate, cabin allocation, and itinerary remain provisional. Prices are in the currency stated on your quote and reflect taxes as disclosed.

All names on the manifest must match passport or government ID. You are responsible for ensuring guest names are accurate at least 14 days before departure; later corrections may incur administrative fees or, in some jurisdictions, re-issuance charges.

Standard payment structure is a non-refundable deposit at booking and balance due before embarkation. Specific percentages and due dates are stated in your individual charter agreement and take precedence over any general statement here.

We accept international bank transfers and a select group of credit cards. Bank charges, currency-conversion differences, and third-party processor fees are the guest's responsibility.

We understand plans change. Requests to modify dates, guest count, or itinerary are reviewed individually and depend on vessel availability. Deposits are transferable to a future date within 12 months, subject to fleet availability and any seasonal rate difference.

If you need to cancel, written notice is required. Refund eligibility depends on how far in advance cancellation is received, detailed in your charter agreement. Travel insurance that covers trip cancellation is strongly recommended.

Sailing schedules in Indonesian waters may be affected by weather, sea conditions, national park regulations, or events beyond our control. If a trip cannot proceed safely as planned, we will offer the nearest practical alternative — a revised route, a substitute vessel of equivalent class, or rescheduling. We do not assume liability for government-ordered closures, natural events, or acts beyond reasonable human control.

Every guest must follow the captain's safety briefing, the dive master's protocols, and crew instructions. The captain has final authority on all matters of safety and navigation, including the right to refuse boarding or diving to any guest whose behaviour risks the safety of others or the vessel.

Illegal drugs, firearms, and activities that violate Indonesian law are prohibited onboard. Alcohol is served at the captain's discretion and in moderation.

Yacht charter involves inherent risks connected to sea travel, diving, and remote locations. Guests participate in activities at their own risk. We carry operator insurance consistent with Indonesian maritime regulations, but we strongly recommend comprehensive travel and medical insurance for every guest.

We are not responsible for loss, theft, or damage to personal property onboard. Valuables should be stored in cabin safes where provided.